Please read our terms and conditions of sale


These terms are the terms of a contract of sale between you and our company. By placing an order on this site you agree to be bound by these terms of business. The following are the terms and conditions of trading with HydrosaveOnline for the supply of goods ("Goods") to any third party ("Buyer").

1. Orders
1.1 The Buyer may make an order for Goods from by online order form or by e-mail, facsimile or by means of a postal or telephone order.
1.2 The Buyer shall be responsible for ensuring the accuracy of the order. By placing an order for the Goods the Buyer shall be deemed to have accepted these Terms & conditions.

2. Basis of Contract and Specifications
2.1 No Contract will subsist between the Supplier and Buyer for the sale of any Goods unless and until the Supplier accepts your order by e-mail confirming that it has shipped your product.
2.2 The Supplier cannot guarantee product availability. Should Goods ordered be temporarily unavailable the Buyer shall be notified of the delay in delivery and given the option to cancel the order. If the Buyer does not cancel the Order, the Buyer shall be deemed to have accepted the new delivery date.

3. Delivery
3.1 Delivery of the Goods shall be made within 30 days of the Supplier's acceptance of the Order unless an extended delivery date is agreed between the parties and shall be effected by the Supplier delivering the Goods to the Buyer's address as notified to the Supplier on the Buyer's order. If pursuant to this clause 3.1, the parties cannot agree an extended delivery date, the Supplier shall be entitled to cancel the order and refund the purchase price (if already paid).
3.2 Subject to section 3.1 any dates quoted for delivery of the Goods are approximate only. The Supplier shall not be liable for any delay in delivery of the Goods.
3.3 UK delivery and carriage is normally by Royal Mail or Parcel Force. Overseas delivery and carriage is normally by Air Parcel Force to Europe or Air Freight for most non-European countries. It is the Buyer's responsibility to check the carriage charge prior to placing their order. Carriage charge is additional to the price of Goods listed.
3.4 Unused and unopened Goods that do not meet the Buyer's requirement on delivery may be returned to the Seller for credit, excluding outbound and inbound carriage charges, within 7 days of delivery. Authorisation must be obtained before returning goods.
3.5 The Buyer shall report any damage to the Goods during transit to the Supplier within two days of receipt of delivery. This does not affect your statutory rights as a consumer.

4. Price
4.1 Prices quoted on the HydrosaveOnline web-site are shown EXclusive of VAT where appropriate.
4.2 Prices are subject to alteration. However any change in price will be notified to the Buyer prior to the Supplier's acceptance of the order.

5. Payment
5.1 The Method of payment is by PayPal, cheque, bankers or postal order.
5.2 Payment for the Goods is always subject to clearance prior to dispatching the Goods.

6. Warranties and Liability
6.1 The Supplier offers a 12 months warranty on all products. You must return any faulty part to us at your cost and we will either repair or replace, at our discretion and send the item back to you at our cost. We reserve the right to charge you for the repair and return carriage if, in our Technical Department's opinion, the fault is due to an incorrect installation procedure. We will inform you of this by email before taking any action.
6.2 To the fullest extent permitted at law the Supplier will not be liable for damages arising out of or in connection with the use of this web-site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, of or damage to property and claims of third parties.
6.3 For the avoidance of doubt where Goods are sold under a consumer transaction the statutory rights of the Buyer are not affected by these Terms and Conditions.

7. General
7.1 If any provision of these Terms and Conditions is declared by any judicial or any other competent authority to be void, voidable, illegal or otherwise unenforceable or indications to that effect are received by either party from any competent authority then that provision shall be limited or eliminated to the minimum extent necessary so these Terms and Conditions shall otherwise remain in full force and effect and enforceable.
7.2 These Terms and Conditions supersede any prior agreement between the parties whether written or oral under such prior agreements.
7.3 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and the English Courts shall have non-exclusive jurisdiction to decide any dispute concerning these Terms and Conditions or the subject matter of these Terms and Conditions.
7.4 No waiver by Supplier of any breach of these Terms and Conditions by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provisions.